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Moorlands Surgery
 Moorlands Surgery
national health service

139a Willow Road

Darlington
County Durham
DL3 9JP
Tel:01325469168
FAX: 01325353695

139a Willow Road

Monday: 8:00am - 6:00pm Evening Surgery 6:00 pm - 8:00 pm
Tuesday: 7:30am - 6:00pm
Wednesday: 8:00am - 6:00pm Telephone access only 12pm - 2pm
Thursday: 8:00am - 6:00pm
Friday: 7:30am- 6:00pm
Saturday: Closed
Sunday: Closed

 

 

 What to do when your GP practice is closed:

 

- If it's a life-threatnening emergency call 999

- If you need medical help but it's not an emergency call 111

 

During normal practice opening hours, the practice remains your first point of contact for all routine requests.

 

 

NHS 111 is the number to call when you need medical help fast but it's not a life-threatening emergency. Calls to NHS 111 are FREE from landlines and mobiles and NHS 111 is available 24/7, every day of the year

 

 

When to call 111

 

You should call 111 when:

  • You think you need to go to A&E or to another NHS urgent care service
  • Your GP surgery is closed and you need healthcare advice
  • You don't know who to call for medical help

 

When to call 999

 

Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain

Contact us

 

139a Willow Road

Darlington

DL3 9JP

Telephone: (01325) 469168

Fax: (01325) 353695

 

 

Complains & Comments

If you have a complaint, please contact the practice manager. You will receive an initial response to your complaint within three working days and this will be followed up by a detailed response following investigation.

We are always willing to receive comments and hear of matters of concern. Please address them either in writing or in person to our practice manager who will deal with them on your behalf.

 By Royal Mail. Send your comments to

The Practice Manager
Moorlands Surgery

139a Willow road

Darlington

DL3 9JP

 

 

Useful Telephone Numbers

 

                           Moorlands Surgery  

Enquiries & Appointments 

01325 469168 

 

 

Ambulance Transport Booking 

0345 045 0160

Darlington CCG

01325364271 

NHS Out of Hours

111

Darlington Memorial Hospital 

01325380100 

University Hospital of North Durham

0191 3332333

James Cook University Hospital

01642 850850

Bishop Auckland Hospital

01388 455000

County Durham Health Authority 

0191 3333232 

Health Visitors 

03000030013

District Nurses 

0191 3337195

Social Services 

01325 346200 

RELATE 

01325 461500 

Samaritans 

01325 465465 

MIND 

01325 283169 

CRUSE 

01325 355554 

Police 

101

National Aids Helpline 

0800 567123 

St Teresa's Hospice 

01325 254321 

Citizens Advice Bureau

01325 256999

Age UK

01325 362832 

Darlington Substance Misuse Service

01325 348450

 

 

Disabled Access

The surgery was purpose-built and so allows access to all of our patients. There si a disabled patients’ toilet in the waiting area. Dedicated car parking bays are provided to the rear of the building opposite the main doors. To facilitate entry there are automatic doors to the front entrances and in the waiting room.

 

Zero Tolerence

We strongly support the NHS policy on zero tolerance. Anyone attending the surgery that abuses any member of staff or other patients be it verbally, physically or in any threatning manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premesis.

  

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