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Moorlands Surgery
 Moorlands Surgery
national health service

139a Willow Road

County Durham
FAX: 01325353695

You can now order repeat prescriptions online,

 if you are using a smartphone you can download the app here -  alternatively click here to log into systmonline.


To use this service you must first register in person.  Please come to reception with some form of photo ID and they will supply you with the necessary forms and then you can begin using our online services.




Prescription Requests 

  • We are unable to accept prescriptions requests via telephone
  • It takes two working days to process your prescription request. (Please allow for weekends and bank holidays). 
  • Requests ordered after 5.00 pm cannot be processed until the following day. 
  • The doctor may request that you attend for an appointment before prescribing medication for the first time or where a course of medication needs re-authorizing.


If you have a query with your medication, please contact the surgery and press option 3 for the prescribing team.




Local Pharmacies




Minor Ailments

Some pharmacies run a minor ailment scheme, which means they can supply medicines for certain conditions on the NHS.  If your pharmacy runs a minor ailment scheme that includes eczema, for example, it means your pharmacist can supply medicines for this condition and you'll only pay the standard prescription charge. If you're exempt from paying prescription charges – because you're under 16 or over 60, for example, or you have a prescription prepayment certificate (PPC) – you won't pay for the medicine. Just ask at your local pharmacy. 

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