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Moorlands Surgery

139a Willow Road

County Durham


What to do when the surgery is closed:


- If it is a life threatening emergency call 999

- If you need medical help fast, but it is not an emergency call 111

- If you have a minor ailment, can a pharmacy help?


Calls to 111 are FREE from landlines and mobiles.

NHS 111 is available 24/7, every day of the year.



When to call 111


You should call 111 when:

  • You think you need to go to A&E or to another NHS urgent care service
  • Your GP surgery is closed and you need healthcare advice
  • You don't know who to call for medical help


When to call 999


Call 999 for life threatening emergencies such as:


  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain



Community Pharmacists


In addition to dispensing prescriptions the large network of community pharmacies across County Durham and Darlington provide a wide range of services.

E.g. minor ailments, sexual health and smoking cessation services.


A number of pharmacies provide extended opening hours including opening in the evenings and at weekends, details of all pharmacies in County Durham and Darlington can be accessed via www.durhamlpc.org.uk, click on the 'pharmacies' link on the left hand side of the home page.

We recommend that you telephone a pharmacy to check they can provide the service you need before you set off.



Darlington Minor Ailments Scheme Summary Information


Outline of Service


This service is available to all patients EXEMPT from prescription charges that are registered with a GP surgery in NHS County Durham & NHS Darlington. 

The service is only available for those minor ailment conditions as outlined below

The service is only available from pharmacies with an accredited pharmacist present.



Conditions covered by service

  • Pain - Headache/earache
  • Temperature/post immunisation pyrexia
  • Sore throat
  • Thrush
  • Allergic contact dermatitis
  • Head lice
  • Allergic Rhinitis
  • Athlete’s foot
  • Threadworm
  • Nasal Congestion
  • Indigestion/heartburn
  • Diarrhoea
  • Constipation
  • Infant Teething



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