Meet the Team

Our Doctors

Dr Nicola J Cooling (f)
MB ChB (Manchester) 1993 MRCP (Edinburgh) MRCGP DRCOG DFSRH

Dr Amanda Riley (f)

Dr Isabel Alvarez

Dr Faith Civico (f)

Dr Catherine Baggaley (f)

Dr Tom Derry (m)
MB BS MRCGP Dip Minor Surgery

Nursing Team

Nurse Practitioners
Nurse Practitioners have extensive experience in managing and treating Minor Illness, they can assess and examine you, make a diagnosis, provide treatment and advice, including giving you a prescription if required.
Nurse Practitioners can make referrals to hospital, other health care professionals and admit patients to hospital in an emergency if necessary, they are also able to order blood tests and X-rays.
Nurse Practitioners cannot sign sick notes; however they can make arrangements for one to be signed for you.
You do not always need to see a Doctor, if the Nurse Practitioner considers you require a Doctors opinion, you will be able to see the Doctor.

Abdominal Pain


Allergic Reactions

Back Pain

Childhood Illness (Mumps, Chicken Pox, Measles)

Cough, Cold, Chest Infection

Cold Sores


Diarrhoea and Vomiting

Ear Ache

Eye Infections

Emergency Contraception





Headaches/ Sinusitis

Head Lice


Insect Bites

Joint Injuries/Sprains/Musculoskeletal Aches and Pains


Minor Head Injury

Menstrual Problems

Nose Bleeds

Pill Check

Scalds and Burns

Sore Throat

Urine infections/Cystitis

Vaginal Discharge

Viral Illness

Rachel Routledge
Nurse Practitioner

Clare Brown
Nurse Practitioner

Pauline Stephens
Nurse Practitioner

Rebecca Waites
Nurse Practitioner

Practice Nurses
Deirdre Best, Patricia Atkinson, Clare Beall, Catherine Wake, Michelle Prust (Treatment Nurse)

All of the Practice Nurses offer nursing care to our patients and each has their own special area of interests, the Practice Nurses can help with a wide range of health issues, and this includes clinics for long-term health conditions such as Diabetes and Asthma. They can also offer healthy living advice, administer travel vaccines, advise on wound management and perform cervical smears.

Health Care Assistants
Julie Walker, Danielle Howard, Aimee Scott

Julie, Danielle and Aimee support the Practice nurses with their daily work. They are responsible for carrying out the following nursing duties: blood tests, blood pressure recording, ECGs, ear syringing, new patient medicals, weight management, wound management and removal of stiches and assisting with minor surgery

Helen Iveson

All Nurse appointments are booked in advance, so please be prepared to give a little information when booking your appointment so that it can be booked with the appropriate member of the nursing team.

Our Practice Team

Lucy Smith
Practice Manager

Operations Manager
Jo our Operations Manager is responsible for the day to day operational side of the Practice. 

Administration Team
Our Admin Team aims to provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff.

Our staff will arrange appointments either by phone or face to face, book home visits, deal with new registrations, take repeat prescriptions and help with any queries. In order to carry out these functions effectively, we may have to ask you some personal questions. This is so we can ensure you are dealt with by the most appropriate clinician.
The Prescribers will arrange for all requests for prescriptions to be generated. The team also deal with incoming correspondence from outside agencies with regards to changes in medication and any new medication.

Medical Secretaries
The secretaries deal with all hospital communications, including hospital referrals, daily correspondence and any related queries.

External Staff

District Nurses

We are supported by a team of district nurses providing nursing care to all age groups of housebound patients. Specialist care is provided for the acutely and terminally ill. District nurses are available 24 hours a day, seven days a week on 0191 333 7195 for patients already under the care of the District Nursing team. Please note, this number is not for self-referrals. If you require referring into the service, liaison is available through our surgery.

Health Visitors

The health visitors can be contacted on 03000 030013 from 8.30am-5.00pm weekdays.

The health visitors are available to help with health matters relating to families and children.


Community Midwives

The community midwives work with the doctors to provide care for the mother before and after delivery and care for the baby in the first four weeks of life. They can be contacted through Darlington Memorial Hospital.  Direct number: Office: 01325 743255 or Labour Ward: 01325 743449.