When We Are Closed

If you require urgent attention or advice outside of our surgery hours please dial ‘111’. 111 is a free NHS service where you can seek advice from highly trained staff. This service is available 24 hours a day, 365 days of the year. For life-threatening emergencies please dial ‘999’.

When to call 999:
You should dial 999 emergency services during life-threatening emergencies only.

  • Persistent/severe chest pain
  • Majour accident or trauma
  • Breathing problems
  • Severe bleeding
  • Loss of consciousness

 Please note if you suspect either yourself or somebody else is having a heart attack or stroke dial 999 immediately! Time is very important with both of these conditions.

 When to call 111:
You should use the 111 helpline if you need urgent advice or medical help but it is NOT a life-threatening situation.

  • You need medical advice/help but it’s not a 999 emergency
  • You think you need to attend A&E or another NHS urgent care provider
  • You don’t have a GP to call or your not sure who to contact
  • You need medical information or guidance on what to do next